Digital Roundtable on SLA Governance with the Consumers perspective

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Following our successful on-site workshop in Frankfurt on June 10th, 2025, we are inviting you to our upcoming online roundtable. This session aims to present the results of the workshop and engage a broader community in shaping the future of Joint Service Level Agreement (SLA) Governance.  For more information about our  workshop, visit our recap article: Workshop Recap 


Why Attend?  

Building on the SLA workshop for service providers in March, the second SLA workshop took the consumer perspective, exploring what is important for consumers of cloud services operating in multi-provider ecosystems. Key topics included responsibilities for reliable service usage, trust anchors and creating a common understanding of Service Level Characteristics.   

The upcoming roundtable will:   

  • Present the insights and findings from the workshop.  
  • Facilitate discussions on implementing SLA frameworks  
  • Provide a platform for stakeholders to contribute to the evolution of SLA governance.   

Who Should Attend?  

This event is ideal for service providers, consumers, legal professionals, IT infrastructure experts and anyone involved in SLA management and governance.   

Registration 

14
Jul 2025
Time: 11:00 - 12:00
Location: Online
Registration: Join us on the 14th!


Please note: The workshops will be held in Englisch. 

We look forward to your participation in these pivotal discussions. If you have any further questions, don’t hesitate to contact us: info@facis.eu 

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