Here you will find the results developed in the FACIS project on the topic of next-generation multi-provider Service Level Agreements.
The SLA Governance Framework Playbook provides a modular, standards-based approach to translating business goals into measurable, enforceable service commitments across multi-provider cloud–edge environments. Full version will be published at the event on November 24!
The SLA Governance Framework Playbook provides a modular, standards-based approach to translating business goals into measurable, enforceable service commitments across multi-provider cloud–edge environments. Full version will be published at the event on November 24!
On 14 July 2025, FACIS brought together a diverse group of stakeholders for a Digital Roundtable focused on “Joint SLA Governance for Consumers and Service Providers.” This event followed the initial workshop held on 10 June 2025 in Frankfurt, where consumers and service providers were brought together.
On May 15th and 21st FACIS Team digitally presented the results from the first Workshop on SLA Governance for Service Providers. View the recorded session here!
What are the key factors in developing multi-provider SLAs that are suitable for federated infrastructure and business services? This was the central question of the first FACIS workshop in Cologne.