FACIS | 8ra Event: Next Generation SLA Management

SLA Governance Framework for Secure and Reliable Cross-Border Cloud Services

In the connected economy, companies rely on numerous providers – from cloud platforms and connectivity to edge devices. If one link in this chain fails, delays, losses, and compliance risks may arise. Traditional SLAs are too rigid and provider-specific.

The FACIS project under 8ra is developing the first common European framework for multi-provider SLA management, based on standards with harmonized metrics and a modular structure.

FACIS’s goal is to create transparent agreements that ensure quality, security, and legal certainty across provider and country boundaries within the EU.

At our Berlin event, we will:

showcase project results including the first common European framework for multi-provider SLA management and next steps,
highlight Europe’s role as a leader in secure digital ecosystems,
connect industry, research, and regulators shaping the future of SLA governance.

Details:

Date: 24.11.2025
Time: 09:30 a.m. – 04:00 p.m.
Location: Alte Münze, Berlin, Germany

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24.11.2025

9:30 am – 10:00 am

Registration & Reception

Networking with coffee & light refreshments

10:00 am – 10:15 am

Opening & Welcome

Welcome by Emma Wehrwein (Project Lead, FACIS) and Andres Weiss (Managing Director, eco – Association of the Internet Industry)

10:15 am – 10:30 am

Impulse Keynote | German Federal Ministry for Economic Affairs and Energy

Keynote held by Markus Heß, Deputy Director General in the department of Industrial Policy, German Federal Ministry for Economic Affairs and Energy

10:30 am – 11:15 am

The digital challenge facing the economy – What impulses are coming from politics and associations?

For political panel are joining us on stage:

Ernst Stöckl-Pukall (Head of Division for Digitalisation and Industry 4.0, German Federal Ministry for Economic Affairs and Energy)
Dr. jur. Christina Schmidt-Holtmann (Head of Division for Digital Economy and Digital Sovereignty, German Federal Ministry for Digital Transformation and Government Modernisation)
Alexander Rabe (Managing Director, eco – Association of the Internet Industry)
Susanne Dehmel (Member of the Management Board, Bitkom e.V.)

11:15 am – 12:00 pm

Impulses from the business world

Sharing their Impulses:

Mike Cosse, Co-Lead 8ra project “ApeiroRA” from SAP
Wolfgang Fischer, Project Lead 8ra project “CUBE-C – Cyber-Physical Systems (CPS) Cloud Continuum” from Bosch
Axel Stahlhut, Senior Lead Project Management 8ra project “RESCUE” from Amadeus
Oliver Nyderle, 8ra project “EdgeConnect” from Deutsche Telekom
Frederik Tengg, Release Manager Gaia-X

12:00 pm – 1:00 pm

Lunch Break

Opportunity for networking, lunch and informal discussions

1:00 pm – 1:15 pm

Introduction to the FACIS results “SLA Governance”

Thomas Niessen & Andreas Weiss, Co-Leads FACIS “SLA Governance”

1:15 pm – 1:45 pm

FACIS | SLA Taxonomy in federated ecosystems

Prof. Dr. Sebastian Lins, Technische Universität München
Detailed presentation of the taxonomy
- Explaining the base and later connecting to the results from SLA Playbook
- Further insights and recommendations

1:45 pm – 2:15 pm

FACIS | The SLA Governance Framework Playbook

Dr. Bahne Sievers, fieldfisher
Detailed presentation of the SLA Governance Framework
- Problem definition and solution approaches, methodology and analytical approaches
- Results and insights

2:15 pm – 2:30 pm

Break

Networking over coffee

2:30 pm – 3:30 pm

Fishbowl discussion on the project results

Your opportunity to dive into the discussion with the team!

Join Prof. Dr. Sebastian Lins (Taxonomy), Thomas Niessen (Co-Lead “SLA Governance), Dr. Bahne Sievers (Playbook) & Andreas Weiss (Co-Lead “SLA Governance”)

3:30 pm – 4:00 pm

Official Closing and Informal Networking

Emma Wehrwein, Project Lead FACIS

Moderated by Mads Pankow

9:30 – 10:00 AM | Registration

10:00 – 10:15 AM | Opening & Welcome

10:15 – 11:15 AM | Political Panel Discussion and Presentations

Impulse Keynote for the subsequent panel
Political Panel discussion

11:15 – 12:00 PM | Business Impulses

12:00 – 01:00 PM | Lunch Break

01:00 – 01:15 PM | Introduction to the FACIS Work Package Results

01:15 – 02:00 PM | SLA Governance Framework: The Playbook

Detailed presentation of the SLA Governance Framework
- Problem definition and solution approaches, methodology and analytical approaches
- Results and insights

02:00 – 02:45 PM | Taxonomy

Detailed presentation of the taxonomy
- Connection to the results from SLA Playbook
- Further insights and recommendations

02:45 – 03:30 PM | Panel Discussion on the Project Results

03:30 – 04:00 PM | Official Closing and Informal Networking

FACIS | 8ra: Next-Generation SLA Management

FACIS | 8ra: Next Generation SLA Management

The Countdown is runningThe full FACIS SLA Governance Framework Playbook and SLA Taxonomy will be available shortly. While you wait, feel free to explore the two Executive Summaries for an early overview of both documents.