SLA Governance Framework for Secure and Reliable Cross-Border Cloud Services
In the connected economy, companies rely on numerous providers – from cloud platforms and connectivity to edge devices. If one link in this chain fails, delays, losses, and compliance risks may arise. Traditional SLAs are too rigid and provider-specific.
The FACIS project under 8ra is developing the first common European framework for multi-provider SLA management, based on standards with harmonized metrics and a modular structure.
FACIS’s goal is to create transparent agreements that ensure quality, security, and legal certainty across provider and country boundaries within the EU.
At our Berlin event, we will:
showcase project results including the first common European framework for multi-provider SLA management and next steps,
highlight Europe’s role as a leader in secure digital ecosystems,
connect industry, research, and regulators shaping the future of SLA governance.
Details:
- Date: 24.11.2025
- Time: 09:30 a.m. – 04:00 p.m.
- Location: Alte Münze, Berlin, Germany
AGENDA
Registration & Reception
- Networking with coffee & light refreshments
Opening & Welcome
Welcome by Emma Wehrwein (Project Lead, FACIS) and Andres Weiss (Managing Director, eco – Association of the Internet Industry)
Emma Wehrwein
Project Lead , FACIS
Andreas Weiss
Managing Director , eco - Association of the Internet Industry
Impulse Keynote | German Federal Ministry for Economic Affairs and Energy
- Keynote held by Markus Heß, Deputy Director General in the department of Industrial Policy, German Federal Ministry for Economic Affairs and Energy
Markus Heß
Deputy Director General in the department of Industrial Policy, German Federal Ministry for Economic Affairs and Energy
The digital challenge facing the economy – What impulses are coming from politics and associations?
For political panel are joining us on stage:
- Ernst Stöckl-Pukall (Head of Division for Digitalisation and Industry 4.0, German Federal Ministry for Economic Affairs and Energy)
- Dr. jur. Christina Schmidt-Holtmann (Head of Division for Digital Economy and Digital Sovereignty, German Federal Ministry for Digital Transformation and Government Modernisation)
- Alexander Rabe (Managing Director, eco – Association of the Internet Industry)
- Susanne Dehmel (Member of the Management Board, Bitkom e.V.)
Ernst Stöckl-Pukall
Head of Division for Digitalisation and Industry 4.0, German Federal Ministry for Economic Affairs and Energy
Dr. Christina Schmidt-Holtmann
Head of Unit Digital Economy and Digital Sovereignty, German Federal Ministry for Digital Transformation and Government Modernisation
Alexander Rabe
Managing Director, eco - Association of the Internet Industry
Susanne Dehmel
Member of the Executive Board AI & Data, Bitkom e.V.
Impulses from the business world
Sharing their Impulses:
- Mike Cosse, Co-Lead 8ra project “ApeiroRA” from SAP
- Wolfgang Fischer, Project Lead 8ra project “CUBE-C – Cyber-Physical Systems (CPS) Cloud Continuum” from Bosch
- Axel Stahlhut, Senior Lead Project Management 8ra project “RESCUE” from Amadeus
- Oliver Nyderle, 8ra project “EdgeConnect” from Deutsche Telekom
- Frederik Tengg, Release Manager Gaia-X
Mike Cosse
Co-Lead ApeiroRA project, ApeiroRA/SAP
Dipl. -Ing.Wolfgang Fischer
Senior Project Manager, CUBE-C – Cyber-Physical Systems (CPS) Cloud Continuum / Bosch
Axel Stahlhut
Senior Lead – Project Management, Amadeus GmbH
Oliver Nyderle
Director / Head of 8ra project "Edge Connect", Deutsche Telekom MMS GmbH
Frederik Tengg
Release Manager Gaia-X, Gaia-X European Association for Data and Cloud AISBL
Lunch Break
- Opportunity for networking, lunch and informal discussions
FACIS | SLA Taxonomy in federated ecosystems
- Prof. Dr. Sebastian Lins, Technische Universität München
- Detailed presentation of the taxonomy
- Explaining the base and later connecting to the results from SLA Playbook
- Further insights and recommendations
Prof. Dr. Sebastian Lins
Head of the Department of Business Informatics, specializing in Enterprise Systems and Platforms , University Kassel
FACIS | The SLA Governance Framework Playbook
- Dr. Bahne Sievers, fieldfisher
- Detailed presentation of the SLA Governance Framework
- Problem definition and solution approaches, methodology and analytical approaches
- Results and insights
Dr. Bahne Sievers
Counsel, Fieldfisher Partnerschaft von Rechtsanwälten mbB
Break
- Networking over coffee
Fishbowl discussion on the project results
Your opportunity to dive into the discussion with the team!
Join Prof. Dr. Sebastian Lins (Taxonomy), Thomas Niessen (Co-Lead “SLA Governance), Dr. Bahne Sievers (Playbook) & Andreas Weiss (Co-Lead “SLA Governance”)
- Prof. Dr. Sebastian Lins
Head of the Department of Business Informatics, specializing in Enterprise Systems and Platforms , University Kassel 
Thomas Niessen
Co-Head - SLA Governance, FACIS- Dr. Bahne Sievers
Counsel, Fieldfisher Partnerschaft von Rechtsanwälten mbB - Andreas Weiss
Co-Head - SLA Governance, FACIS
Official Closing and Informal Networking
- Emma Wehrwein, Project Lead FACIS
- Emma Wehrwein
Project Lead , FACIS
Moderated by Mads Pankow
Mads Pankow
Moderator
9:30 – 10:00 AM | Registration
10:00 – 10:15 AM | Opening & Welcome
10:15 – 11:15 AM | Political Panel Discussion and Presentations
- Impulse Keynote for the subsequent panel
- Political Panel discussion
11:15 – 12:00 PM | Business Impulses
12:00 – 01:00 PM | Lunch Break
01:00 – 01:15 PM | Introduction to the FACIS Work Package Results
01:15 – 02:00 PM | SLA Governance Framework: The Playbook
- Detailed presentation of the SLA Governance Framework
- Problem definition and solution approaches, methodology and analytical approaches
- Results and insights
02:00 – 02:45 PM | Taxonomy
- Detailed presentation of the taxonomy
- Connection to the results from SLA Playbook
- Further insights and recommendations
02:45 – 03:30 PM | Panel Discussion on the Project Results
03:30 – 04:00 PM | Official Closing and Informal Networking