FACIS introduces the first multi-provider SLA Governance Framework, making cloud collaboration clearer and more reliable. Find all relevant information here at a glance.
Summary | SLA Governance Framework Playbook
The SLA Governance Framework Playbook provides a modular, standards-based approach to translating business goals into measurable, enforceable service commitments across multi-provider cloud–edge environments. Full version will be published at the event on November 24!
Summary | SLA Governance Taxonomy
The SLA Governance Framework Playbook provides a modular, standards-based approach to translating business goals into measurable, enforceable service commitments across multi-provider cloud–edge environments. Full version will be published at the event on November 24!
Recording | Advancing Joint SLA Governance for Consumers & Service Providers
On 14 July 2025, FACIS brought together a diverse group of stakeholders for a Digital Roundtable focused on “Joint SLA Governance for Consumers and Service Providers.” This event followed the initial workshop held on 10 June 2025 in Frankfurt, where consumers and service providers were brought together.
Recording – Digital Roundtable on Advancing Joint SLA Governance for Service Providers
On May 15th and 21st FACIS Team digitally presented the results from the first Workshop on SLA Governance for Service Providers. View the recorded session here!
Finding a Common SLA Language | #1 Workshop Recap on Joint SLA Governance for Service Providers
What are the key factors in developing multi-provider SLAs that are suitable for federated infrastructure and business services? This was the central question of the first FACIS workshop in Cologne.